​

downballot. is committed to supporting lawful, transparent, and responsible participation in democratic processes. We strive to help campaigns and organizations communicate clearly, ethically, and in ways that respect and engage the communities they serve.

​

By accessing our website, engaging our services, or completing an online purchase, you affirm that you have read, understood, and agree to be bound by this policy.

​

1. Introduction

​

downballot. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website downballot.co, use our services, or interact with us in any way.

By using our services, you agree to the collection and use of information in accordance with this policy.

​

2. Information We Collect

​

Information You Provide Directly

​

• Contact Information: Name, email address, phone number, and mailing address when you contact us or request our services

• Campaign Information: Details about your campaign, organization, or political activities

• Communication Data: Messages, emails, and other communications you send to us

• Payment Information: Billing details processed through secure third-party payment processors

 

Payment information is processed securely by third-party payment processors, including Stripe and Wix. We do not store full credit card numbers or sensitive payment credentials on our servers.

​

Information Collected Automatically

​

• Device Information: IP address, browser type, operating system, and device identifiers

• Usage Data: Pages visited, time spent on site, click patterns, and referring URLs

• Cookies: Small data files stored on your device to improve your experience

 

Voter Data

​

In the course of providing campaign services, we may process voter data on behalf of our clients. This data is owned by our clients and processed strictly according to their instructions and applicable laws.

 

When processing voter or constituent data, downballot. acts solely as a service provider or data processor on behalf of its clients. Clients retain full ownership of all data and are solely responsible for ensuring that such data is collected, used, and shared in compliance with applicable laws.

 

3. How We Use Your Information

​

We use the information we collect to:

• Provide, maintain, and improve our services

• Process transactions and send related information

• Respond to your comments, questions, and requests

• Send promotional communications (with your consent)

• Monitor and analyze trends, usage, and activities

• Detect, investigate, and prevent fraudulent transactions and other illegal activities

• Comply with legal obligations

 

4. Information Sharing

​

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services

• Legal Requirements: When required by law, subpoena, or legal process

• Business Transfers: In connection with a merger, acquisition, or sale of assets

• With Your Consent: When you have given us explicit permission

 

5. Data Security

​

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest

• Regular security assessments and audits

• Access controls and authentication procedures

• Employee training on data protection

 

6. Data Retention

​

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

 

7. Your Rights

​

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information

• Opt-Out: Opt out of marketing communications at any time

• Portability: Request transfer of your data to another service

To exercise these rights, please contact us at hello@downballot.win.

 

8. California Privacy Rights

​

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA.

​

Residents of other states, including Washington, Virginia, and Colorado, may have additional rights under applicable privacy laws. Where required, downballot. will honor such rights in accordance with applicable law.

 

9. Cookies and Tracking

​

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though disabling cookies may affect the functionality of our website. Where required by applicable law, we will obtain user consent before placing non-essential cookies or using tracking technologies.

 

10. Third-Party Links

​

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

​

11. Children's Privacy

​

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

​

12. Changes to This Policy

​

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

​

13. Contact Us

​

If you have questions about this Privacy Policy or our data practices, please contact us at hello@downballot.win